![]() If the “face“ is on time but the printed time is falling behind, then the movement needs to be replaced. It it is noisy and losing time, with the printed time always matching the “face“ time, then you need to replace the motor. Most lathem clocks have just two areas that need service: The most common is the motor. Additional legal rights, which may vary by locale, may also apply.How do I repair my lathem time clock in Miami? This Warranty grants specific legal rights. Proof of date of purchase from Lathem or an authorized Lathem reseller is required for warranty service on this product. In the event any limited remedy given herein shall be deemed to have failed of its essential purpose, Lathem's maximum liability shall be to refund the purchase price upon return of the product. No warranties are given with respect to products purchased other than from Lathem or an authorized Lathem reseller and any such products are purchased "as is, with all faults." In no event will Lathem be liable for any direct, indirect, special, incidental or consequential damages arising out of or in connection with the delivery, use or inability to use, or performance of this product. WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY: Except only the limited express warranty set forth above, the products are sold with no expressed or implied warranties of any kind, and the implied warranties of merchantability and fitness for a particular purpose are hereby expressly disclaimed. Lathem will not assume any responsibility for any loss or damage incurred in shipping. If it becomes necessary to send the product or any defective part to Lathem or any authorized service dealer, the product must be shipped in its original carton or equivalent, fully insured with shipping charges prepaid. The sole responsibility of Lathem under this warranty shall be limited to repair of this product, or replacement thereof, at the sole discretion of Lathem. ![]() This warranty does not cover labor cost for removing and reinstalling the machine for repair, or any expendable parts that are readily replaced due to normal use. This warranty does not apply to any product which has been subject to abuse, neglect, or accident, or which has had the serial number altered or removed, or which has been connected, installed, adjusted, or repaired other than in accordance with instructions furnished by Lathem. This warranty will become void when service performed by anyone other than Lathem or an approved Lathem warranty service dealer results in damage to the product. Service parts carry a 30 day warranty, with the exception of replacement circuit boards and displays which carry a 90 day warranty. ![]() *Refurbished products and factory service carry a six month warranty. The conditions of this warranty and the extent of the responsibility of Lathem Time Corporation (“Lathem”) under this warranty are listed below. Faster return shipping service is available for an additional charge.Īll Lathem time hardware products are warranted against defects in materials and workmanship for a period of one year* from date of original purchase from Lathem or from an authorized Lathem reseller. We will pay ground freight to ship the replacement or repaired unit back to you. Beyond 30 days, you are responsible for freight charges to return the defective unit to us. We will provide a shipping call tag for replacements or repair of defective units within the first 30 days of purchase. When you receive the replacement unit, simply return your defective product to us in its original packaging. Returned products without an approved RMA number will not be accepted! This helps us quickly identify and process the return without delay. Please write the RMA number on the outside of the package you are returning. The customer service agent will provide you with a Return Merchandise Authorization (RMA) number. If we determine your product is defective, we will provide an advanced replacement unit, or repair your defective unit. In most cases we can resolve the issue over the phone without any further inconvenience. Our experienced agents will troubleshoot your problem. If you experience a problem with your product while under warranty, contact a Lathem customer service agent by calling 40.
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